Founder & Chief Editor
CIO News
Welcome Keynote
Global CISO Advisory
Keynote Speaker
CISO
MMI ELR
Speaker
Group Chief Information Officer
Depa United Group PJSC
Speaker
Chief Information Officer
GMG
Speaker
CIO
M.H.Enterprises L.L.C.
Speaker
Head of Service Excellence/ Customer Experience
Medcare Hospitals & Medical Centres
Speaker
Director Customer Journey Transformation, AI and Innovation
DAMAC Properties
Speaker
Associate Vice President -
Information Security
NMC
Speaker
Chief Customer Experience
Officer - Top 100 Global CX leader
Speaker
Founder and CEO
AIDEN
Speaker
Registration & Networking over High Tea.
Introduction & Lamp lighting
Presentation by Khushbu Soni, Founder of CIO News.
Topic: Rethinking Digitalization for an AI-first World.
As generative AI unleashes a new wave of disruption across industries, tech leaders are reviewing their approach to AI and its role in digitalization. The promise of significant impact on digitalinnovation, customer experience and operational efficiencies will drive progressive governments and digitally-determined organizations to take an AI-first approach. The concerns about data privacy and displacement of jobs and the demand for regulatory oversight remain, yet the need for competitive parity with early adopters will drive tech agendas.
Topic: Generative AI is revolutionizing the landscape of Customer Experience.
In today’s dynamic business environment, Generative AI stands at the forefront of technologica innovation, ushering in a new era in Customer Experience (CX). This cutting-edge technology goes beyond traditional automation, offering businesses unprecedented opportunities to redefine and elevate their interactions with customers. As businesses strive to stay ahead in the competitive market, those leveraging Generative AI for customer interactions find themselves at the forefront of innovation. This technology-driven evolution in Customer Experience is more than a trend; it’s a fundamental shift that promises to redefine how businesses connect with their audiences in the digital age.
Topic: Unleashing Digital Business Growth
1. Understand emerging trends and how they shape your technology strategy.
2. Create and implement cutting-edge solutions to meet current and future business needs.
3. Develop new business models and scale operations in the digital economy.
Assess the progress of your team or your organization's growth while discovering what to do to correct common mistakes.
Learn new leadership skills that will set you apart and help you to advance in your career.
Participate in immersive networking exercises and engage with your fellow leaders over dinner & cocktails.
Discover how to get you what you want when you need it.
Enhance your tech stack and strategy with exclusive access to the very latest services and solutions.