IDC predicts that from the IT & Business Services market, IT Services market contributed 78.1% and grew by 8.1% in 2022 compared to the 7.9% growth in 2021. The IT & Business Services market is projected to grow at a CAGR of 8.0% between 2022-2027 and reach US$ 20.42 billion by the end of 2027. IDC classifies the IT & Business Services market into three primary markets – Project-Oriented, Managed Services, and Support Services. For 2022, project-oriented services registered the highest growth rate at 8.0%, followed by managed services at 7.2%, and support services at 6.4% respectively. Digital services, products, and experiences are now significant pivotal revenue drivers for many organizations. This shift has profound implications for CIOs in India and globally. Technology now impacts every facet of business and society, from performance and growth to governance and sustainability.

Digital services, products, and experiences have become major revenue drivers for organizations worldwide, reshaping how CIOs approach technology. This transformation affects every aspect of business and society, influencing everything from growth and performance to governance and sustainability. In today’s digital era, it’s essential to boost engagement, strengthen security, and maintain ethical standards. This approach not only ensures that technology fuels success but also promotes responsible innovation.

With EmergeTech2024, we aim to provide leaders and senior IT decision-makers with the essential insights and tools to master evolving challenges and seize emerging opportunities.