NWACC announced that it had been impacted by a ransomware attack. College officials say they were made aware of the attack when sheets of paper with the hacker’s demands started to appear from campus printers, even though no specific ransom sum was mentioned.
NWACC declared that a ransomware attack had affected it at a press conference. Though no precise ransom amount was specified, college authorities say they were made aware of the attack when sheets of paper containing the hacker’s demands began to emerge from campus printers. The college declares that it will not cover the attack-related ransom. Although the attacker is not connected to the college, it claims it is unsure of who is responsible for the attack.
According to Northwest Arkansas Community College’s vice president of student affairs and strategic initiatives, Justin White, there is no proof that the organization has accessed any student data or information. “Campus security is good. Bright Water, our culinary institute, and the campus are both open during regular business hours in Bentonville and Springdale, Washington County, according to White. Although numerous security measures are in place, he claims that it is unknown how this threat may have entered the system.
“That team got right to work, worked through the night, and is still working,” White remarked. According to NWACC, it has cyber attack insurance and is ready for any kind of attack. The college has never been the target of a cyberattack before. The NWACC text, phone, and website are operational, but at this time, students are unable to register for classes. According to the college, accommodations will be provided for any affected students, including those who must take their summer examinations. There are still some issues with the school’s systems.
A student’s email provided by NWACC is inaccessible, preventing them from accessing Canvas, our learning management system. As a result, after enrolling in courses online, our online students are unable to access that and their personal portal, which allows them to add and remove courses, according to White. The college’s text line, phones, and website are all up and running. “Students are still able to register, submit applications, request financial aid, and get services. If the student is experiencing any fear, questions, or distress during the possible delay, White advised them to text that number to speak with someone who will support them.
NWACC’s phone number is 479-309-5532. According to White, applicants for admission, financial aid, and the FAFSA are still accepted. White believes that the virtual environment will be cleared by the IT and cyber-security staff. “Our system of record that we can access every day, whether it be email, our learning management system, or Workday,” stated White.
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