Italy’s privacy watchdog punishes Intesa for the data leak

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Italy's privacy watchdog punishes Intesa for the data leak
Italy's privacy watchdog punishes Intesa for the data leak

Intesa Sanpaolo was accused by Italy’s data protection regulator on Tuesday of underestimating the severity of a data breach incident that affected thousands of consumers, including Prime Minister Giorgia Meloni, according to many reports.

The regulator requested an explanation from the bank last month regarding the situation of an Intesa employee who allegedly gained access to the information of roughly 3,500 customers.

Intesa stated at the time that it had notified the data protection authority and was looking into the situation internally, and that the employee had been suspended pending the outcome of a criminal investigation.

However, the regulator claimed in a statement on Tuesday that the bank had failed to sufficiently notify it of the scope of the breach, which was only later verified by Intesa and became evident as a result of press reporting.

“Contrary to the bank’s assessment… the breach of the personal data represents a high risk for the rights and the freedoms of the individuals concerned,” the authority said.

It stated that the revealing of personal financial information and harm to one’s reputation were among the possible outcomes of the breach.

The bank was given a 20-day notice period by the data protection authorities to notify all clients whose data had been compromised. It instructed the bank to give input within 30 days and stated that it will evaluate the effectiveness of the security measures the bank has implemented.

Intesa stated in a statement that it has already begun to address the requests made by the authorities.

It stated that it had already improved its systems and control procedures and that guaranteeing the highest level of security for its clients’ data was a top concern.

Without providing a figure, Intesa added that there was no proof the data had been shared outside the bank and that the number of impacted consumers was fewer than what the media had first claimed.

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