Genpact and Amazon Web Services (AWS) signed a multi-year Strategic Collaboration Agreement (SCA) with the goal of accelerating AI adoption and enabling business executives across all functions to fully realize its disruptive potential.
Genpact and AWS are enabling a wide spectrum of decision-makers, from procurement and operations leaders to CFOs and COOs, to promote innovation within their companies by making it easier for them to access cutting-edge data and AI technology.
“Our collaboration with AWS is focused on bringing AI innovations directly to the forefront of decision-making across every line of business,” said Murat Aksu, Global Leader for Partnerships, Genpact. “This Strategic Collaboration Agreement will break down traditional barriers to AI adoption, making it accessible to business leaders beyond the CIO’s office, and help our clients accelerate value through AI-driven insights and solutions.”
This increased cooperation guarantees that cutting-edge technology may now be smoothly incorporated into various business lines, whereas previously AI advancements were concentrated within IT departments. By providing customized solutions that address the particular requirements of many business domains, Genpact’s partnership with AWS democratizes AI capabilities and enables users to effectively and quickly tackle challenging problems.
“Thanks to the Genpact and AWS collaboration, we’ve been able to become a fully cloud-native fixed-annuity provider,” said Bob Guilmette, Chief Information Officer, Revol One Financial. “With AWS and Genpact’s advanced technology expertise, we are streamlining operations, accelerating product launches, and enhancing digital customer experiences, positioning ourselves for sustainable growth and a competitive edge over legacy insurers.”
Genpact offers extensive experience in data, analytics, and artificial intelligence as an AWS Premier Tier Services Partner. With around 1,000 certified AWS specialists, Genpact assists customers in using the capabilities of AWS services, such as Amazon Connect and Amazon OpenSearch, in order to scale AI solutions and modernize operations. Among Genpact’s many products on the AWS Marketplace are:
- AI: A comprehensive customer experience solution driven by AI
- Property Contents Claim solution: Generative AI-powered technology enables smooth digital experiences and automation from settlement to inventory production.
- riskCanvas Discovery: gives financial organizations the ability to automate and enhance processes, including integrating generative AI for effective financial crime prevention and compliance.
“We are expanding our collaboration with Genpact to drive AI transformation across industries,” said Rima Olinger, Managing Director, North America Partners, AWS. “Genpact’s industry expertise and advanced technology capabilities make them a valuable partner in helping organizations harness AI effectively, empowering business leaders to leverage data-driven insights and achieve their strategic objectives.”
This partnership demonstrates how Genpact and AWS can offer flexibility and increase business value for clients in a variety of industries.
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