NPCI alerts PhonePe, Gpay, and other UPI customers to a fraud in which Indians are losing crores

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NPCI alerts PhonePe, Gpay, and other UPI customers to a fraud in which Indians are losing crores
NPCI alerts PhonePe, Gpay, and other UPI customers to a fraud in which Indians are losing crores

The National Payment Corporation of India (NPCI) has released a public notice to warn consumers about the growing danger of the “Digital Arrest” fraud in the nation. Online frauds have increased dramatically as digital payments, such as UPI, become more widely used. According to PM Modi’s statement during one of Mann ki Baat’s programs, digital arrest frauds have cost Indians Rs 120.3 crore. As India moves toward a digital-first economy, the NPCI emphasizes in its recommendation the vital need for awareness and attention to guard against such fraudulent practices.

What NPCI advisory says

In a press release, NPCI says “Digital payments are now accessible nationwide, driving India towards a digital-first economy. They offer both security and convenience. However, it’s crucial to use digital payments safely and avoid online scams. Early identification of potential scams helps protect you and your loved ones, fostering a safer, less-cash economy, for everyone.”

What is digital arrest scam

The ‘Digital Arrest’ scam is a form of internet fraud in which cybercriminals deceive people into thinking they are being investigated or that they may be arrested by financial or law enforcement agencies. Scammers frequently pose as law enforcement, government representatives, or financial regulators in order to scare victims into sending money or disclosing private information. Fake calls or texts, threats of jail, and demands for money are some of the typical scam methods.

How to identify a digital arrest scam

As per NPCI, you can identify a digital arrest scam by keeping an eye for the following:

Unexpected Contact from ‘Officials’: If someone calls you claiming to be from the police, CBI, income tax authorities, or customs agents, use caution. Be cautious particularly if they assert that immediate legal action is being taken or is justified. They may claim that you or a member of your family is engaged in a severe crime, such as drug trafficking, tax evasion, or money laundering.

Fear-based language and urgency: Using government emblems, police uniforms, or official-sounding background sounds, scammers can pose as real by requesting video conversations. They frequently demand a prompt answer, use legalese to seem convincing, and threaten arrest or instant legal action. To further persuade victims of their legitimacy, they occasionally set up a scene resembling a police station.

Request for sensitive information or payment: Scammers may demand enormous quantities of money or personal information in the hopes that doing so will prove your innocence in the purported crime. Additionally, they could force you to deposit funds into their account until the investigation is finished. They may use phrases like “clearing your name,” “assisting with the investigation,” or “refundable security deposit/escrow account” to get you to send funds to certain bank accounts or UPI IDs.

Tips to stay safe Pause and Verify:

  • Take a minute to confirm if you receive unexpected calls or communications regarding legal matters. Scammers use hurry and panic, so remain composed. Legitimate law enforcement and government organizations will never use video calls or phone conversations to investigate crimes or solicit donations. Prior to acting, always verify the identity of the caller and get advice from reliable sources.
  • Use Support Channels: Report suspicious numbers to the Department of Telecommunication (https://sancharsaathi.gov.in/sfc/) or the national cybercrime hotline by calling 1930.

Also read: Viksit Workforce for a Viksit Bharat

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