The Indian Financial Services industry is undergoing a radical shift. While the industry is being digitally disrupted, evolving business models and shifting customer dynamics are reshaping it. Fintech companies in particular, are driving the evolution of BFSI by pioneering digitally accessible and low-cost banking, payments, lending, and insurance solutions. CIONews “All things BFSI & Fintech Summit 2024” is a premier gathering of industry leaders, innovators, regulators, and thought leaders from the banking, financial services, and fintech sectors. With India's rapidly evolving financial landscape and the growing influence of technology, this summit serves as a platform for fostering collaboration, sharing insights, and exploring opportunities for innovation and growth.
All Things BFSI & Fintech Summit 2024 Agenda
| Time | Agenda |
| 02:30PM to 03:00PM | Registration with High Tea & Networking |
| 03:00PM to 03:10PM | Welcome Note |
| 03:10PM to 03:25PM | Lamp Lightning & Introduction to the Summit – Khushbu Soni – Founder & CEO CIONews |
| 03:30PM to 03:45PM | Keynote - India’s Financial Landscape: Current State & Future Imperatives |
| 03:50PM to 04:05PM | Regulator Presentation |
| 04:10PM to 04:30PM | Fireside Chat - Reimagining the Customer Experience in Banking and Finance. AI-powered technology is changing the customer experience (CX) in unprecedented ways as the field evolves with strategies and technologies aimed at improving business outcomes. For instance, natural language processing (NLP) is playing a pivotal role in driving digital transformation and the creation of AI-powered chatbots. Leveraging new technology, financial organizations can meticulously analyze every customer interaction, fostering loyalty and steadily increasing satisfaction over time. Financial services providers now have the capability to elevate functionality and align customer expectations, all thanks to these innovative technologies." |
| 04:35PM to 04:45PM | Sponsor Presentation |
| 04:50PM to 05:30PM | Panel Discussion - The Critical Role of Cloud in Driving Digital-First Financial Services Operations Cloud services have become the foundation for innovation and indispensable for building the foundation of a digital business. Cloud modernizes legacy architecture for greater agility, scalability, and resilience, and recent IDC surveys indicate that most enterprises consider cloud providers to be important partners in the AI and GenAI journey. This session will explore how cloud computing is revolutionizing the financial services industry, helping to bring new services to market at a much faster rate. It will also explain how BFSI organizations can better leverage enterprise-wide data in order to access the latest functionalities provided by cloud-based software." |
| 05:35PM to 05:45PM | Sponsor Presentation |
| 05:50PM to 06:30PM | Panel Discussion - Strategies for Cyber Security Resilience in BFSI & Fintech In today's digital age, the BFSI and Fintech sectors are increasingly vulnerable to cyber threats such as data breaches, ransomware attacks, and phishing scams. To safeguard sensitive financial information and maintain customer trust, organizations in these sectors must prioritize cyber security resilience. By implementing robust strategies and practices, BFSI and Fintech companies can effectively mitigate cyber risks and respond swiftly to security incidents." |
| 06:35PM to 06:45PM | Trivia |
| 06:50PM to 07:00PM | Sponsor Presentation |
| 07:05PM to 07:40PM | Panel Discussion: Leader's View: Addressing the 'Value vs Valuation' Debate Synopsis: As the FinTech sector matures, the focus has now shifted towards building ‘meaningful scale’ and closely track profits as a metric. 'Value vs Valuation' has been a never-ending debate in the fintech sector. While fintech’s continue chasing for valuation besides building value for their businesses and customers, there are many questions surrounding the future of FinTech’s, such as what will make them sustainable and what other business avenues they can explore to drive their profitability. This panel will discuss the Value vs Valuation debate in detail." |
| 07:40PM to 08:00PM | Thought Leadership Report Launch |
| 08:00 PM Onwards | Award Night followed with Networking with Cocktail & Dinner. |
