Challenges in transparency of privacy practices affect 82% of organizations, as per CII-Protiviti Survey

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Challenges in transparency of privacy practices affect 82% of organizations, as per CII-Protiviti Survey
Challenges in transparency of privacy practices affect 82% of organizations, as per CII-Protiviti Survey

Together, the Protiviti Member Firm for India and the CII-Tata Communication Centre for Digital Transformation released a thorough survey report on the “State of Data Privacy in India” at the Conference on Data Privacy: Navigating the Future of Data Protection on Friday, August 30, 2024.

Dr. Prasad Patibandla, Director-Research and Operations, Centre for Research on Cyber Intelligence and Digital Forensic (CRCIDF), Mr. Amit Sinha Roy, Vice President, Global Head of Strategic Alliances, Tata Communications, Mr. Sandeep Gupta, Managing Director, Protiviti, and Dr. Shuktij Singh Rao, Executive Director, CII Digital, all presented the Survey Report on State of Data Privacy India at the Conference.

This study represents one of the most comprehensive analyses conducted since the Digital Personal Data Protection (DPDP) Act, 2023 was passed. It provides important new perspectives on data privacy practices, obstacles, and attitudes in Indian organizations.

“The “State of Data Privacy in India” survey report, launched today by the Confederation of Indian Industry (CII) and Protiviti, represents a pivotal step in India’s digital evolution. Released at a crucial juncture following the enactment of the DPDP Act, 2023, the report offers a detailed overview of the current data privacy landscape in the country. India’s data privacy laws have seen significant progress, beginning with the Information Technology Act of 2000, which laid the foundation for data protection. As the demand for comprehensive privacy regulations grew, the Data Protection Bill 2019 was introduced. The Digital Personal Data Protection (DPDP) Act marks a key milestone, emphasizing critical aspects such as user consent, data minimization, and accountability. By addressing individual rights and organizational duties, the DPDP Act supports strong data privacy practices in the digital era.” said Mr. Dr. Prasad Patibandla, Director-Research and Operations, Centre for Research on Cyber Intelligence and Digital Forensics (CRCIDF).

The research highlights the challenges and achievements businesses are facing as they navigate the complex world of data protection. Arriving at a crucial point, it provides organizations with the necessary direction to conform to industry standards and legal mandates while preserving stakeholder trust.

Speaking on the release of the report, Dr. Shuktij Singh Rao, Executive Director, CII Digital, said, “We are at a pivotal moment in the digital era where data privacy is not just a regulatory requirement but a fundamental aspect for building market equity. With the enactment of the DPDP Act, 2023, the country continues to navigate the digital transformation journey. I am confident that insights from this report will serve as a crucial resource for decision-makers and privacy professionals for advancing data privacy in India.”

Protiviti’s managing director, Mr. Sandeep Gupta, elaborated on the report’s importance by saying, “While at an overall measure we are moving up the data privacy scale, there remain substantive concerns on transparency, with 82% of survey participants believing that companies are either not fully transparent or only partially transparent in their data handling practices. This highlights the need for stronger privacy governance, resource allocation, and technology adoption to navigate the evolving data privacy landscape.”

Mr. Amit Sinha Roy, Vice President, Global Head of Strategic Alliances, Tata Communications Ltd, said that “the report goes beyond presenting findings by providing actionable recommendations for organizations to enhance their data privacy posture. These are designed to help decision-makers, privacy professionals, and stakeholders take proactive steps to advance data privacy practices within their organizations.”

More than 240 organizations from a variety of industrial sectors responded to the poll, which included opinions from operational, middle, and senior management personnel. It addresses important facets of data privacy, such as technology adoption, privacy program maturity, privacy governance, perception and awareness, and important factors impacting privacy.

Prominent industry stakeholders gathered at the Conference on Data Privacy: Navigating the Future of Data Protection to discuss the obstacles and requirements for implementation, promoting consumer digital trust, the role of privacy-enhancing technologies for compliance and enhancing trust, the impact of privacy on new technologies (AI, IOT, 5G, AR/VR, etc.), and privacy by design, which aims to integrate privacy into the creation and functioning of IT systems and business practices.

Also readUnveiling the Ethical Imperatives: Navigating the Intersection of AI and Cybersecurity

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