The Federal Communications Commission said on Monday that in order to conclude an investigation into network and 911 outage notice compliance, Charter Communications would pay a $15 million civil penalty.
The Federal Communications Commission announced on Monday that Charter Communications (CHTR.O.), which opens a new tab, will pay a $15 million civil penalty to end an inquiry into network and 911 outage notification compliance. According to the FCC, Charter acknowledged breaking the agency’s guidelines for notifying the commission and public safety authorities of three unscheduled network outages and hundreds of scheduled maintenance-related network outages that transpired in 2023. According to the FCC, a modest denial-of-service attempt against Charter’s network caused a network outage in February 2023.
Charter stated that it was “glad to have resolved these issues, which will primarily result in Charter reporting certain planned maintenance to the FCC.” The fine, according to the business, “is attributable solely to administrative notifications” and has nothing to do with any infractions involving cybersecurity. According to the FCC, there was a situation where Charter neglected to inform over 1,000 emergency call centers of a service interruption that affected 911 service and neglected to follow the Commission’s guidelines for reporting outages.
The FCC stated that the agreement included the “first-of-its-kind application of certain cybersecurity measures—including network segmentation and vulnerability mitigation management—related to 911 communications services and network outage reporting.” According to FCC regulations, service providers—including Charter—must promptly inform 911 call centers of any outages lasting more than 30 minutes that might have an impact on these centers.
The VZ.N. cellular division of Verizon Communications agreed to pay a $1.05 million fine to end an FCC inquiry last month. The outage in December 2022, which lasted for an hour and forty-four minutes and stopped hundreds of 911 calls from going through Verizon Cellular’s network, had occurred. T-Mobile USA (TMUS.O), according to the FCC, agreed to pay $19.5 million to resolve an investigation into the company for 2021 after a significant outage in 2020 resulted in over 20,000 unsuccessful 911 emergency calls.
The Federal Communications Commission (FCC) announced last week that a countrywide AT&T T.N. wireless outage in February that lasted for more than 12 hours blocked over 92 million phone calls and over 25,000 attempts to contact 911.
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