A digital-first operating model is a must for enterprises in the new world order
Among those surveyed globally 90 per cent of enterprises are yet to achieve their digital-first goals with 49 per cent admitting that cyber security is the top-most priority for their business, a report showed on Monday.
41 per cent enterprises attribute the shift to digital-first operating models for maintaining market share during the course of the pandemic, while 45 per cent of enterprises lost productivity during the crisis due to problems of connectivity, according to report by Tata Communications.
Without the right tools and systems, 45 per cent of chief experience officers (CXOs) fear employee burnout, the findings showed.
“A digital-first operating model is a must for enterprises in the new world order. The scale of digitalisation will be the new barometer of success for enterprises irrespective of its size or industry”, said AS Lakshminarayanan, Managing Director and CEO, Tata Communications.
As per the digital-first maturity stage, the survey was conducted among business leaders across 750 enterprises in 11 countries, and classified those into three distinct categories.
“Only 10 per cent enterprises have the most advanced digital operating models, connectivity platforms and strategies ensuring secure and trusted operations. Nearly 63 per cent of them attribute revenue growth to their digital-first strategy”, the findings showed.
38 per cent of enterprises are at a nascent stage of digitalising their business and have been unable to achieve growth due to lack of digital maturity, while 52 per cent of enterprises have limited digitalisation in their business but still need to improve in several areas of digital capability.
“As economies open, trust and security are core to the competitiveness and agility of enterprises seeking growth”, Lakshminarayanan added.
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