Customers of ICICI Bank have been alerted to the increased danger based on SMS- scams. Customers were advised by the bank that fraudsters are using fake messages to fool people into clicking on harmful websites and revealing personal information.
“If you receive a message pretending to be from a bank, government agency, or company, verify your identity by contacting them immediately through official channels,” suggests ICICI Bank in their caution. The message’s contact information should not be used.
“Anyone requesting an OTP (one-time password) is likely a scammer,” the bank adds to its warning. Good companies will never request that you provide OTPs to their security or support staff. Call their helpline at 1930 or report any incidents of cyber fraud to the National Cyber Crime Center right away at cybercrime.gov.in. ICICI Bank never requests information about PINs, passwords, or OTPs.”
Additionally, ICICI Bank has listed typical strategies scammers employ to trick clients and offered advice on how to spot possible fraud:
How SMS Fraud Works:
- An SMS appears on your phone from an unfamiliar or fake number. Technology is used by scammers to pretend that they are communicating with a reputable company, like ICICI Bank.
- When a notice says something like “money has been deducted from your account” or “your account has been suspended,” it conveys a sense of urgency.
- In an attempt to get your bank account details, the fraudster will try to get you to reply, click on a link, download an app, or contact a number.
Tips to Spot SMS Scam:
- Sender’s Number: Unknown or any scam numbers should raise concerns in your message log, particularly if the sender claims to be a reputable company or from ICICI Bank.
- Urgent or Threatening Language: Criminals frequently use threatening or important words to cause fear, such as saying that your account is in danger or that money has been taken out.
- Spelling or grammatical errors: Illegal letters frequently have problems. Trustworthy organizations usually edit and review their content.
- Unsolicited Links: If you receive a link in an SMS message that you did not expect to receive, or if the link appears suspicious, proceed with great caution. Stay away from clicking on these URLs.
Also read: DORA (Digital Operational Resilience Act) Batch 2 Changes and Expectations from BFSI sector
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