Kore.ai Launches GALE to Accelerate Advanced Gen AI Adoption for Enterprises

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The industry-first Unified Gen AI Application Platform cuts the development time across the AI application lifecycle by up to 50%, accelerating AI business value.

Hyderabad, India., July 17, 2024: Kore.ai, a leader in enterprise generative AI (Gen AI) and conversational AI platform technology, today announced GALE—Generative AI and LLM Platform for Enterprises. This platform enables businesses to build powerful GenAI applications that enhance productivity and innovation and derive value from Gen AI.

GALE is the industry’s first dedicated Gen AI application platform that addresses businesses’ need to rapidly develop and deploy advanced AI applications and scale them in an enterprise environment. With a no-code toolset and intuitive visual interface, GALE offers enterprises the most efficient way to experiment with multiple models and prompts, build, and deploy AI agents for the first time, making it easy for developers without specialized AI talent.

According to a recent McKinsey report, organizations are rushing to deploy Gen AI across business units but are hampered by implementation challenges. Companies struggle to find the right use case or fail to scale the AI solution to derive business value. They also lack tools that enable their existing teams to experiment with the best-performing foundational models and responsibly manage AI to ensure safety.

“The launch of transformer models has taken the world by storm, leaving enterprises wondering where to start and how to leverage advanced AI for delivering business value,” said Kore.ai CEO and founder Raj Koneru. “GALE addresses the fragmentation and limitations within the current ecosystem. It’s a cohesive platform, integrating core AI app-building functionalities with built-in guardrails. None of the hyperscalers or other Gen AI app providers offer customers an end-to-end capability to experiment with a range of LLM or SLM models to develop, deploy, and manage sophisticated GenAI apps. GALE does.”

Powered by the Kore.ai platform, GALE simplifies AI application development and accelerates Gen AI adoption for businesses, slashing development time by up to 50% and enabling rapid prototyping. It integrates into the enterprise ecosystem, ensuring smooth incorporation with business systems and supporting large-scale AI implementations.

  • The no-code flow builder and drag-and-drop interface enable the creation of complex workflows, apps, and AI agents quickly, reducing dependency on specialized technical resources.
  • Model Hub provides businesses with centralized access to over 30 AI models (community, open-source, or fine-tuned) for refining and fine-tuning them to suit specific business needs.
  • AI agents automate complex tasks and workflows, increasing operational efficiency and allowing businesses to focus on strategic initiatives.
  • Prompt Studio offers a playground for developers to craft the right prompts, allowing businesses to move from ideas to production faster.

“As enterprise adoption of Gen AI picks up pace, organizations are looking to achieve faster time to value from AI initiatives. They need platforms that offer an easy way to experiment with, build, deploy, and scale AI agents and applications,” said Vaibhav Bansal, Vice President, Everest Group. “Typical platform features include an AI/ML orchestration layer for efficient model management, the ability to seamlessly connect with enterprise data, a low-code interface, and an application development layer for deploying AI agents or apps. Beyond these, enterprises need access to the best performing foundation models, provision to bring their own models, guardrails to ensure fairness and data security, the ability to fine-tune models on enterprise data, pre-configured Gen AI libraries, and frameworks for different use cases. Enterprise-grade Gen AI platforms that support such features promise an exciting future and have the potential to be the one-stop suite for all AI-related needs of an enterprise.”

GALE stands out as an enterprise-grade platform agnostic to LLM models, cloud infrastructure, and applications, offering customers maximum choice and flexibility in deploying AI. With prebuilt templates and out-of-box integrations, it triggers massive, enterprise-wide automation through Gen AI use cases. Companies can transform their business processes, from front-office to back-office, by building AI agents targeting a specific task or creating complex agentic workflows that automate tedious, time-consuming jobs across the organization.

More than 100 companies with large customer bases across banking, healthcare, insurance, and retail are currently leveraging the GALE beta version for targeted value creation around:

  • Improving research using AI agents for mining online content for market intelligence
  • Better knowledge management and data discovery for insights and trend analysis by automatically summarizing content from emails, call transcripts, social media, and ticketing systems
  • Creating innovative and diverse content to serve creative, technical, and business needs
  • Bolstering process automation by automating workflows related to claims processing, customer order processing, inventory management, invoice generation, receivables/payable

GALE offers businesses the fastest way to build generative AI agents in a secure, scalable enterprise environment. The platform can be accessed at http://www.kore.ai/GALE.

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