Carolina Dybeck Happe, who oversaw GE as SVP and CFO, has accepted a newly established position at Microsoft as executive vice president and chief operating officer. Happe aims to expedite AI-driven transformation throughout the organization by utilizing its proficiency in digitization, global transformation at scale, and continuous improvement.
Through process simplification, process improvement, and operational excellence enhancement, she will manage teams with engineering and operational capabilities to collaborate across the companies to increase security, quality, and delivery to customers. Through allowing the flywheel between customer needs, technological innovation, and business impact, Happip will produce value through continual improvement.
Happe will report to Microsoft Chairman and Chief Executive Officer Satya Nadella and be a member of the senior leadership team.
Commenting on her appointment, Nadella stated, “I’ve come to admire Carolina through her work as a global business leader, including most recently her role in leading GE’s historic turnaround. She is recognized for her ability to drive transformational change at scale while delivering improved customer experiences and faster time to value. Carolina will partner with the SLT to help us drive continuous business process improvement across all our organizations and accelerate our company-wide AI transformation, increasing value to customers and partners.”
He further added, “As part of this transition, the Commerce + Ecosystems organization in Cloud + AI, the Microsoft Digital organization in Experiences + Devices, and the Microsoft Business Operations organization in Finance will move to report to Carolina. These teams are doing mission-critical work for us with high-ambition plans on how to empower our partners, customers, and employees with world-class technology and experiences.”
Happe began her career at EF Education First and subsequently held positions with A.P. Moller, Establish, and ASSA ABLOY Group.
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