Punjab Police has an innovative approach to combating cybercrime that is sure to catch your eye. Welcome to ‘Cyber Mittar’, a chatbot designed to assist citizens with questions about cybercrimes. As part of the state’s attempts to improve real-time cybercrime reporting and resolution, the Punjab Cyber Crime Cell is leading the program. To ensure the protection of personal information, the Cyber Mittar chatbot will provide immediate access to information, round-the-clock support, and a private platform for reporting cyber events.
Punjab Director General of Police (DGP) Gaurav Yadav announced the launch on social networking site X, emphasising the chatbot’s ability to offer the public round-the-clock assistance.
“To tackle realtime cybercrime reporting, Punjab Cyber Crime Cell have upscaled and increased our capabilities on #Helpline 1930 and on the Citizen Financial Cyber Fraud Reporting & Management System (CFCFRMS). Chatbot Cyber Mittar has been launched today in Punjab for providing assistance to queries relating to cyber crimes,” Yadav wrote in his post on Monday.
He went on to say that the chatbot will greatly speed up the resolution of financial fraud cases. He claimed that this creative move is about safeguarding citizens in a world that is becoming more and more digital, not just about technology.
“The introduction of Cyber Mittar marks a significant leap in our fight against cybercrime. With advanced software that can freeze fraudulent transactions in real time, we can secure victims’ funds and prevent further financial loss. We are also equipped with tools to unlock compromised devices, ensuring quick recovery for affected individuals,” he said.
He added that Punjab’s Cyber Crime Cell employs subject-matter specialists who have been educated to manage the intricacies of contemporary cybercrime. Because of their experience, they are able to efficiently recover lost money in addition to helping victims.
DGP Yadav emphasised the human component of these technological developments and reaffirmed the Punjab Police’s dedication to the safety and well-being of its people in both digital and physical domains. He promised that the police are always prepared to offer prompt assistance when required, thanks to resources like the Cyber Mittar chatbot and helpline services.
“As we embrace the challenges of the digital age, our commitment to safeguarding citizens’ digital lives remains resolute. These tools aren’t just technological progress—they are lifelines for the public, ensuring that we are listening, ready, and dedicated to making every individual feel secure,” he said.
Punjab’s increasing emphasis on cybersecurity is demonstrated by the Cyber Mittar chatbot, which heralds a new era of proactive approaches to combating cybercrime. The state hopes to promote a more secure and interconnected online community by doing this.
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