This is an exclusive interview conducted by the Editor Team of CIO News with Harvinder Gill, Vice President Cyber Security at State Street.
How did you plan your career path to be a successful technology leader?
My career path has always been shaped by a deep sense of curiosity and a relentless desire to learn. I consider myself a lifelong student, constantly seeking knowledge from diverse fields and from anyone who can offer valuable insights. I believe that curiosity is a fundamental driving force behind my career growth. Although I began my professional journey as a mechanical engineer, I soon discovered a profound interest in technology. Within the tech industry, cybersecurity particularly captivated me because of its dynamic nature and its critical importance in both corporate and everyday contexts. Cybersecurity is a field that is perpetually evolving, with new challenges emerging horizontally across different sectors and vertically in terms of complexity. It is this never-ending chase that keeps me motivated, as I feel that my work in cybersecurity not only protects enterprises but also has a meaningful impact on the lives of ordinary citizens.
What challenges did you face in your career path, and how did you overcome them?
My career has not been without its challenges, and I’ve often had to learn things the hard way. Coming from a tier-3 city and growing up in a humble background presented both advantages and obstacles. I started my career with little guidance, often feeling like a backbencher in the industry. I had to work hard to learn everything that came my way. Initially, I struggled to understand how large enterprises operate, particularly in terms of how various technologies are interconnected to solve complex problems. However, I remained committed to learning and growing. I made it a point to ensure that every two years, I was doing something different—whether that meant learning new skills, working on new projects, or tackling challenges I had never faced before. Over time, I was fortunate enough to find mentors, supportive leaders, and friends who guided me along the way. My family has also been a tremendous source of support. These factors have been instrumental in helping me overcome the various hurdles in my career.
What challenges do technology leaders face today while implementing digital technologies?
In my experience, technology leaders today face a trio of significant challenges when implementing digital technologies. First, there is often a cultural resistance within organizations that hinders the seamless implementation and integration of new technologies. The culture may not be conducive to change, making it difficult to streamline tech stacks as needed. Second, there is often a gap in understanding the business domain. While many technologists are experts in their respective fields, they may lack a deep understanding of the business and the specific problems that customers face. Finally, merely upgrading the technology stack is not sufficient; it’s crucial to understand the underlying business problems and provide solutions that align with the business’s strategic goals. This requires technology leaders to act as advisors or partners to the business rather than just technical implementers.
How can technology leaders overcome the challenges they face?
To overcome these challenges, technology leaders need to forge strong partnerships with the business side of their organizations. It’s essential for them to gain a deep understanding of the business they are working in and collaborate closely with business leaders to address key issues. This partnership should be mutual, where technology leaders are seen as enablers and strategic advisors. Furthermore, maintaining institutional knowledge is important, but it should never become a barrier to change. Technology leaders should foster a culture of innovation, skill development, and product enablement. They should also practice effective risk management to determine where to allocate efforts and resources, ensuring that they are driving the organization forward.
Any best practices, industry trends, or advice you would like to suggest to fellow technology leaders for their successful professional journeys?
I would advise fellow technology leaders to always maintain a growth mindset and never let their curiosity wane. They should aim to be catalysts for the kind of organizational culture where technology is seen as a solution to business problems rather than just a tool. It’s also vital to maintain a healthy work-life balance; keeping the non-working side of life vibrant, healthy, and calm can provide the energy needed to tackle professional challenges. Lastly, always remain a student—never stop learning.
Any other points you would like to highlight?
I believe it’s crucial to invest in developing new leaders and subject matter experts throughout your career. By doing so, you create a broader impact and add more meaning to your professional journey. Additionally, I encourage technology leaders to find ways to contribute their expertise and knowledge outside of working hours. Engaging in activities that benefit society helps build a better world and adds fulfillment to your career.
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