UnitedHealth Group has completely rebuilt and restored its cloud-based medical claim management services through its Change Healthcare arm
The cloud-based services used by UnitedHealth Group (UNH.N), opens new tab, for managing medical claims through its unit Change Healthcare have been fully rebuilt and restored. This comes around one month after a cybersecurity attack on the subsidiary severely disrupted the US healthcare system.
According to Change Healthcare, two of its apps on Amazon’s (AMZN.O) cloud services have been cleared by its cybersecurity partners and recovered from backups.
Authentication services are necessary for Change’s cloud-hosted Assurance and Relay Exchange apps. Software for managing medical claims and remittances is called Assurance, and Relay Exchange serves as a clearinghouse to verify that insurance claims are accurate.
With the assistance of cybersecurity company Palo Alto Networks (PANW.O), states after being examined by Google-owned peer Mandiant, the services were “completely rebuilt.”
In order to guarantee total confidence in the platform, we have established many security rounds, taken every safety step, and worked with our third-party partners,” a statement from UnitedHealth stated.
Change Healthcare, which handles around 50% of medical claims for about 900,000 doctors, 33,000 pharmacies, 5,500 hospitals, and 600 laboratories in the United States, was compromised on February 21 by a hacker collective known as ALPHV, or “BlackCat.”
The government health agency is currently conducting an investigation into the cyberattack, which sent shockwaves across the country’s healthcare system and affected about one in three U.S. patient records that Change’s health technology services managed.
UnitedHealth announced on Monday that it will begin making its medical claims software available and that it has already provided payments totaling more than $2 billion to help healthcare providers who have been negatively impacted financially by the attack.
To further assist people affected, UnitedHealth also halted the processing of documentation needed to obtain insurance coverage clearance for the majority of outpatient treatments and the examination of inpatient admissions for government-sponsored Medicare Advantage plans.
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