Staying connected with the customers is the key to success for any business. Customer service in their preferred language can make them feel more connected and engaged with the organisation, resulting in an enhanced recall. At Rezo.AI, we help businesses personalise their customer service across the channels, whether it’s voice, email, chat, social media, or WhatsApp
Rezo.ai, an AI-powered customer contact centre, has expanded its services in 10 regional languages. The expansion also aims to tap 260 million users in the rural areas of the country and personalise the interaction between the customers and the organisation.
Rashi Gupta, Founder and Chief Data Scientist, Rezo.AI, said, “Staying connected with the customers is the key to success for any business. Customer service in their preferred language can make them feel more connected and engaged with the organisation, resulting in an enhanced recall. At Rezo.AI, we help businesses personalise their customer service across the channels, whether it’s voice, email, chat, social media, or WhatsApp”, as per reported by YourStory.
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