Danske Bank selects Infosys as strategic partner to accelerate digital transformation

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Danske Bank selects Infosys as strategic partner to accelerate digital transformation
Danske Bank selects Infosys as strategic partner to accelerate digital transformation

Danske Bank provides banking services to personal and business customers, as well as large corporate and institutional customers.

Infosys a global leader in next-generation digital services and consulting, today announced that it has signed a strategic collaboration with Danske Bank, a leading Nordic Bank, to accelerate the bank’s digital transformation initiatives with speed and scale. This collaboration will help Danske Bank achieve its strategic priorities towards better customer experiences, operational excellence, and a modernised technology landscape, powered by next-gen solutions.

Headquartered in Denmark, Danske Bank provides banking services to personal and business customers, as well as large corporate and institutional customers. In a bid to accelerate the bank’s technology transformation, optimise their access to talent and capabilities and improve productivity, Danske Bank chose Infosys as its strategic partner.

As part of this collaboration, Infosys will also acquire Danske Bank’s IT center in India, where over 1,400 professionals are employed. With its global expertise and industry-solutions, Infosys will accelerate the bank’s digital agenda by significantly enhancing their IT operations and capabilities, powered by Infosys Topaz, an AI-first set of services, solutions and platforms, experience design, and services that support operations.

Frans Woelders, Chief Operating Officer, Danske Bank, said, “Our Forward ’28 strategy sets clear ambitions for Danske Bank to be a leading bank in a digital age. This is backed by significant investments in digitalisation and technology, including plans to further develop our customer-facing digital solutions, and modernising our technology infrastructure to enable even better customer experiences and drive operational efficiency. We have a strong starting point, and we want to further accelerate our digital and technology transformation. We have conducted a thorough process to find a partner that can help us achieve that. Infosys has the tools, experience, and expertise to support us in accelerating our transformation using cloud and AI technologies. Given Infosys’ global presence and scale, this collaboration will also give us access to wider talent pools and capabilities.”

Salil Parekh, Chief Executive Officer & Managing Director, Infosys, said, “We are delighted to bring our rich experience in financial services transformation to work for Danske Bank and help the bank accelerate its strategic growth agenda. Infosys will collaborate with Danske Bank to strengthen their core business with greater digital, cloud and data capabilities. This will help Danske Bank create more value for their customers using powerful advances in AI, including generative AI.

Infosys looks forward to welcoming Danske India employees joining our team as part of this journey.

Nordics is a strategic market for Infosys and this collaboration further enhances our commitment to the region. Infosys has acquired BASE Life Science in Denmark and Fluido in Finland, and recently opened a new proximity center in GothenburgSweden and OsloNorway. With this relationship with Danske Bank, Infosys has further enhanced its localization strategy in the Nordics.

Infosys expects the transactions to be completed before Q2’FY2024, subject to customary closing conditions.

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