10 years’ worth of data including names, passport and credit card details was accessible to hackers from the Atlanta-based SITA Passenger Service System
After a company that serves India’s national carrier – Air India was hacked, personal data of an unspecified number of travellers has been compromised, said Air India.
10 years’ worth of data including names, passport and credit card details was accessible to hackers from the Atlanta-based SITA Passenger Service System, Air India said in a statement on Friday.
Nearly three months after it was first informed by the IT provider, it disclosed the scale of the breach.
Happened in late February, the breach had compromised the data of some major global airlines, too. Singapore Airlines, New Zealand Air and Lufthansa were among those affected, SITA had said at that time.
Air India did not specify how many of the passengers were its travellers, but said almost 4.5 million passengers globally were affected in the “highly sophisticated” attack. It said no password data was breached during the attack and that the company was investigating.
The customers should change their account passwords as a precaution, the company said it recommended in an email to its customers.
Air India started as a mail carrier in 1932 before gaining commercial popularity. It has been incurring losses since its 2007 merger with a state-owned domestic carrier, Indian Airlines. The debt-laden carrier is currently in the process of finding new buyers.