Digital ethics, not only is a topic of concern for organisations but also for regulatory bodies and individuals for immediate consideration and deliberation
Digital Ethics framework must be considered for responsible digitalisation by India Inc., according to study by Deloitte Touche Tohmatsu India LLP (DTTILLP) together with Bangalore Chamber of Industry and Commerce (BCIC).
India Inc. is a common term used by the Indian media to refer to the formal sector of the nation.
To introduce and adopt an ethics framework that would ensure a holistic view of ethics, and govern every digital intervention in the transformation journey of a business, the study emphasised on an immediate need for India Inc.
A statement by Deloitte said on Friday, an accelerated pace of digital transition, consumption of goods and services via app-based interface, and proliferation of data bring numerous risks such as biased decision-making processes being transferred to machines or algorithms at the development stage by humans.
“These biases can be a threat to the reputation and trust towards stakeholders, as well as cause operational risks”, it said.
Vishal Jain, Partner, Deloitte India, said to embrace technologies like artificial intelligence, big data, cloud, IoT and more in a big way, the pandemic compelled businesses and consumers.
“However, the need of the hour is to relook at the business operations layered on digital touch points with the lens of ethics, given biases might arise in the due course, owing to a faster response time to an issue”, he said.
Certain areas related to possible misuses of technologies such as privacy and security are fairly well-regulated both from legal as well as corporate governance aspects, said Manas Dasgupta, Chair of Young BCIC Expert Committee.
“However, inadvertent fallouts of technologies like autonomous machines that use AI/Robotics, etc. are yet to be fully understood”, he said.
It is the need of the hour that the industries start meaningful conversations and note sharing around good governance on these technologies and ensure that we are within our limits to stay fair to everyone in the society, remain transparent and responsible in our Digital endeavours, Dasgupta added.
The statement said the growth of digital media in India has largely been fuelled by a moderate regulatory framework until now.
Given the growing concerns around information and content available over digital platforms, digital ethics, not only is a topic of concern for organisations but also for regulatory bodies and individuals for immediate consideration and deliberation, it said.