Digital transformation is not a single project but an organization-wide stream that extends to the people, the operations, and the technology
This is an exclusive interview conducted by the Editor Team of CIO News with Sanjeev Jain, Chief Information Officer (CIO) at Integreon
We live in a digital and hyper-connected world today. Technology has become part of our daily routines. In the current environment, leaders must pay close attention to how their leadership is experienced and consider whether digital tools and technologies are making their companies’ key stakeholders—including employees, customers, and investors—feel more valued. Digital transformation is not an option; it is necessary to escape the comfort zone, reinvent themselves and compete in this world overrun by technological advances, said Sanjeev Jain, CIO at Integreon, in an exclusive interview with CIO News.
He said: Digital transformation is not a single project but an organization-wide stream that extends to the people, the operations, and the technology. Whether we like it or not, digital transformation is the way of the future.
Digital transformation is changing the way a company conducts business. It’s about taking a step back and revisiting everything they do, from internal systems to customer interactions. A key element of digital technology is to understand the true potential of leveraging existing tools and technology, he added.
Seeking to boost productivity, efficiency, and profit, many companies are pursuing the implementation of digital transformation projects. Some projects involve sweeping changes that include automation of previously manual tasks, while others seek to replace older technology with newer, updated systems, he said.
He added, “Digital transformation makes organisations more agile.” Adopting from the world of software development, businesses can increase agility with digital transformation to improve speed-to-market and adopt Continuous Improvement (CI) strategies. This allows for faster innovation and adaptation while providing a pathway to improvement.
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