Dubai’s e-hailing taxi solution, Hala launches Careem Pay digital wallet

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Dubai’s e-hailing taxi solution, Hala launches Careem Pay digital wallet
Dubai’s e-hailing taxi solution, Hala launches Careem Pay digital wallet

Careem Pay digital wallet also allows for international money transfers with a click of a button at preferential exchange rates and without any fee

he Careem Pay digital wallet has been introduced by Hala, Dubai’s most convenient e-hailing taxi solution for its fleet of ride-hailing Captains, to aid quicker and more frequent payments of tips and bonuses.

To be rolled out in a phased approach, the digital wallet, available on the Careem app, will allow Captains to receive payments up to twice a week directly to their Careem Pay wallets.

Hala continuously looks for ways to add value to better the lives of its Captains, Communities, and Customers. Hala Captains received their tips and bonuses monthly before the introduction of the Careem Pay digital wallet.

Captians, with the new Careem Pay digital wallet, are able to receive remuneration nearly every three days, enabling them to pay bills, recharge their mobile plans, or transfer money directly in-app to any bank account.

Careem Pay digital wallet also allows for international money transfers with a click of a button at preferential exchange rates and without any fee. Currently, Captains can remit money to Pakistan, serving approximately 70% of the entire Captains’ community, with more countries lined up for this service soon.

Khaled Nuseibeh, Chief Executive Officer at Hala, commented: “At Hala, we are deeply committed to the wellbeing of our Captains as we work to build a people-first culture. We have thus decided to launch this initiative for Captains to be able to receive remuneration more frequently and with ease. We are working with our partners to further expand the countries of remit to ensure we are catering to everyone equally.”

The payment solution has been onboarded by Hala for 14,000 captains, and the firm aims to open access to approximately 17,000 captains by the end of July 2023.

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