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ADP research reveals that 44% of Indian employees are engaged in a fully flexible work model.
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74% of respondents believe productivity has increased and attribute this to the remote work model.
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76% of women feel empowered by flexible working arrangements, with 78% of them being working mothers.
In the face of this transition, it’s important for organizations to be cognizant of the different needs of workers and accordingly adopt a viable workplace strategy that works for everyone rather than deploying a cookie-cutter approach.
Mumbai, India, December 21, 2023 Amid a global push by companies to get workers to return to office, ADP®’s People at Work 2023 report reveals that 44% of Indian employees are engaged in a fully flexible work model, outpacing other APAC countries. This trend contrasts with 16% in China, 20% in Australia, and 24% in Singapore. Notably, 74% of the surveyed Indian employees reported increased productivity, crediting the success to remote work, thus explaining the acceptance of this model at offices.
The study, based on responses from over 32,000 workers across 17 countries, revealed that only 14% of Indians reported working from the office every day, while 41% are engaged in a hybrid model with a certain number of days in the office each week, and the rest can be working from home. 85% of all survey respondents in India still enjoy working from home in some capacity.
When it comes to flexibility of location, 43% of survey respondents reported organizational approval for working from anywhere in the world, and 42% have the flexibility to work from anywhere within India. 74% of respondents also reported a productivity increase and attributed this to the remote work model.
Another striking revelation was that 76% of surveyed women, including 78% who are working mothers, feel empowered by flexible working arrangements. This serves as a powerful facilitator for retaining women in the workforce, enabling them to effectively balance the demands of both their professional and personal lives. In fact, the survey revealed that 27% of respondents prioritize flexibility of work hours in their jobs, of which 31% are women and 25% are men, indicating a preference for flexible working hours among working women.
Rahul Goyal, Managing Director, ADP India & Southeast Asia, said, “Amid the global debate on workers returning to the workplace, India stands out in offering the highest workplace flexibility in APAC, showcasing India Inc.’s commitment to creating a progressive work environment. Notably, a significant number of women are leading the charge in seeking workplace flexibility. In the face of this transition, it’s important for organizations to be cognizant of the different needs of workers and accordingly adopt a viable workplace strategy that works for everyone rather than deploying a cookie-cutter approach. This can ensure that organizations in India not just ride this wave of change but set the pace for a future where the workplace is as dynamic as the workforce itself.”
The research also provides insights into worker expectations over the next 3–5 years. While 35% anticipate that remote work will continue to be part of workplace arrangements, 31% foresee a shift to a hybrid model. An additional 29% anticipate closer monitoring of work outcomes resulting from the remote or hybrid models, and 39% anticipate full flexibility of hours based on productivity and results metrics. Interestingly, 25% of workers are also expecting a reduction in manual tasks due to AI.
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