Netmagic, AppDynamics has launched SaaS-based application performance monitoring services.


This service enables businesses to reliably produce seamless digital experiences by connecting end-user experience and application performance to business outcomes.

Netmagic (An NTT Company) and India’s leading provider of managed hosting, security and multi-cloud hybrid IT solutions, today announced its partnership with AppDynamics, a Cisco product, to provide Application Performance Monitoring (APM) as a service to companies in India to ensure deep visibility of their customers’ critical applications and end-user experience.

This service enables businesses to reliably produce seamless digital experiences by linking end-user experience and application output to business outcomes. APMaaS is intuitive to configure and deploy, automatically discovers company transactions, customers little overhead production, tracks every line of code, and dynamically baselines performance to proactively detect and resolve application performance problems before they impact customers and businesses. Contemporary businesses rely heavily on digital technologies to offer superior customer service. Technology today involves a dynamic multi-cloud, IOT, distributed systems, microservices, containers, APIs and much more that need to function in harmony to ensure that the application performance as experienced by the end user is of high quality.

Speaking about this, Nitin Mishra, Senior Executive Vice President, and Chief Product Officer, Netmagic (An NTT Company) said, “We are extremely pleased to partner with AppDynamics to offer Application Performance Monitoring Service (APMaaS) empowering businesses to navigate this turbulent pandemic period and emerge stronger and more scalable. With the business transaction-centric management of most complex and distributed applications, the APM service will bring value and enhance customer experience by providing clear visibility on the underlying components of the application. Apart from narrowing down to the source of the problem in the entire application flow, it will also provide deep user insights and analytics that will help the customer deliver significantly improved end-user experience” Adding further, Abhilash Purushothaman, Managing Director, India & SAARC, AppDynamics, said, “Our partnership and joint solution offering with Netmagic is a significant milestone for the AppDynamics India business. In India, adoption of online application-led services has sky-rocketed across all industry verticals in recent years. Now with the recent pandemic and increased reliance on remote working, our customers have shared that managing digital user experience in real-time is no longer nice to have but a necessity. This strategic partnership will help us scale and deliver APM as a service across all business and industry segments.”

The modules of this tool that will help in delivering the APM services include Application Performance Management – Core, Performance Management – Microservices Application Performance Management – SAP, Synthetic Transactions Monitoring, Browser Real User Monitoring, Mobile Real User Monitoring, Database Visibility, Infrastructure Visibility, and Business Analytics.

The benefits of a service that will add value to customer application management are:
  • Uptime and availability of the applications.
  • Slowness in response in terms of time and database can be identified using this service.
  • Application performance monitoring for end-users who use browsers and mobiles, tablets etc. to access the applications.

The modules will be wrapped under different packages and offered to customers. The APM solution is based on the package and can be scaled up depending on business requirements. This service can be delivered as a standalone offering or as an enhancement integrated with Netmagic’s Infra Manage Services.