Oracle updates database technology to support AI chatbots

Oracle updates database technology to support AI chatbots
Oracle updates database technology to support AI chatbots

The Oracle Database 23ai version offers technology to assist chatbots and other new AI systems in retrieving data from corporate systems.

Oracle (ORCL.N) opened a new tab on Thursday, releasing an update to its database technology designed to make it more usable with artificial intelligence technology.

The Oracle Database 23ai release includes technology that will help chatbots and other new AI systems find data stored in business systems. Using “vector search” technology, the new Oracle database may be searched by concepts or ideas expressed in real human language rather than merely matching keywords or phrases.

According to Juan Loaiza, executive vice president of mission-critical database technologies at Oracle, vector search technology can be effective when asking complex questions with many prerequisites or contingencies.

For example, if a person searches a database of used cars for a sport utility vehicle with a specific mileage and color and prefers heated seats but is willing to trade that feature for lower mileage, traditional database technology may struggle to understand what the user is looking for.

“It can get quite complicated to figure out what’s in a document and what matters,” Loaiza said in an interview. “It’s been difficult to do in databases because they match one thing, and they’ll filter stuff out, but then you might have nothing.”

Oracle is making the database technology available both through its own cloud computing service and through cloud database partners such as Microsoft (MSFT.O), which opens a new tab. According to Loaiza, Oracle is not yet ready to say when it will be available for corporations to run in their own private data centers.

Loaiza stated that the technology will be made available to existing Oracle Database users at no further cost.

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