UnitedHealth Reports Advancements in Its Recovery Following a Serious Cyberattack

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UnitedHealth Reports Advancements in Its Recovery Following a Serious Cyberattack
UnitedHealth Reports Advancements in Its Recovery Following a Serious Cyberattack

Testing software for medical claims Submission is part of UnitedHealth Group’s ongoing recovery efforts from a cyberattack that caused disruptions to care billing systems.

UnitedHealth is testing the final key system it has to restore, although it does not yet know when the recovery from the Change Healthcare hack last month will be completed.

The massive healthcare company announced on Monday that it is testing medical claim submission software. Systems for managing drug claims and processing payments have already been substantially restored.

The technology utilized to file and handle insurance claims is provided by Change Healthcare. It works with claims from many insurers and processes around 14 billion transactions annually.

UnitedHealth announced last month that parts of its IT systems were compromised by the ransomware organization ALPHV, also known as Blackcat.

The cyberattack has been dubbed “the most significant and consequential incident of its kind against the U.S. health care system” by the American Hospital Association.

According to UnitedHealth, hospitals found it more difficult to treat patients, file insurance claims, and receive payment as a result of the attack’s disruption.

Last Monday, federal civil rights investigators announced that they would investigate if the attack revealed any protected health information.

UnitedHealth announced earlier this month that it had almost fully restored Change Healthcare’s prescription processing system. This instructs pharmacists on how much to bill customers for prescription drugs, depending on their insurance.

Change Healthcare’s electronic payments platform—which handles invoicing and payments between healthcare providers and payers like insurers—was restored by the firm late last week.

On Monday, UnitedHealth announced that it is increasing short-term funding to assist physicians and other healthcare providers impacted by the incident. Additionally, the federal government offers

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