UnitedHealth claims its web platform is fully functional following Change Healthcare attack

US Department of Health says UnitedHealth can alert patients to a data breach
US Department of Health says UnitedHealth can alert patients to a data breach

UnitedHealth Group disclosed that electronic prescriptions for its pharmaceutical services are now fully operational following a cyber attack on its software company, Change Healthcare, that halted services.

UnitedHealth Group (UNH.N.) has announced that electronic prescribing for its pharmaceutical services is now fully operational, with claim submission and payment transmission also available, following a cyberattack on its tech business Change Healthcare that disrupted services.

UnitedHealth announced on Thursday that electronic payment functionality for its payments platform would be available for connection on March 15 and that it plans to begin testing and reestablishing connectivity to its medical claims network and software on March 18.

The cyberattack at Change Healthcare on February 21 was carried out by hackers identifying themselves as the “Blackcat” ransomware group, and it has had a ripple effect on players throughout the United States healthcare system, as disruptions caused by the attack have impacted electronic pharmacy refills and insurance transactions.

Change Healthcare is a critical link in the complex U.S. system for filing and processing insurance claims, connecting providers to not just UnitedHealth but also CVS Health (CVS.N), Aetna, Elevance (ELV.N), Humana (HUM.N), and others.

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