UPS expands technology centres in India

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UPS expands technology centres in India
UPS expands technology centres in India

The company is tripling its current footprint to nearly 190,000 sq. ft. and hiring an additional 1000 employees in India by the end of 2024.

This latest expansion builds on an initial investment announced in 2023, when UPS unveiled a strategic investment plan of $15–$20 million in its technology centers in India.

UPS and Guidance, the Government of Tamil Nadu’s nodal agency for investment promotion and single window facilitation, today signed an investment Memorandum of Understanding (MoU) at the Tamil Nadu Global Investors Meet, expressing the local government’s support for the company’s ongoing investment.

UPS is an innovative technology company and has been for more than 116 years. Technology underpins everything we do. The technology centers in India will continue to collaborate closely with UPS’s global tech teams for in-house technology development—solutions that make the company a world-class logistics provider with the best digital customer experience.

This latest expansion builds on an initial investment announced in 2023, when UPS unveiled a strategic investment plan of $15–$20 million in its technology centers in India. In August 2023, the company opened its first technology center in Chennai.

The technology centers also show UPS’s commitment to the advancement of women and people from rural areas, including providing them opportunities for fulfilling careers in technology.

  • As part of its upskilling initiatives, students from the rural areas of Tamil Nadu have already joined the UPS technology center as interns under the state government’s Naan Mudhalvan scheme.
  • The Women in Engineering Program, one of the Business Resource Groups at the technology centers, supports the representation of women in engineering through training, mentoring, and development programs.
  • The technology centers also offer the UPS ‘Returnship Program’ or ‘Paalam’ (meaning a bridge), a unique opportunity for experienced technology professionals to re-join the workforce after a career break.

“Chennai can power innovation for the world as a world-class technology and innovation hub. It’s fueled by India’s ability to scale up talent pools, support innovation for global businesses, and accelerate economic growth. We’re thankful to the Tamil Nadu government and the guidance team for their support in developing a high-tech future powered by digitization, data analytics, and automation. The innovative technologies developed at the technology centers in India will allow us to offer an unparalleled logistics experience for our customers across industries.” said Dr. Subramani Ramakrishnan, Vice President, UPS Technology Centers in India.

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