To help organisations track agent activity, productivity, and efficiency in real time, Tymeshift is an AI-powered solution built on Zendesk
Zendesk has successfully acquired the AI-powered workforce management (WFM) company, Tymeshift, the former said. Tymeshift, which has been exclusively built for Zendesk, simplifies the management of complex customer experience (CX) workloads.
To help organisations track agent activity, productivity, and efficiency in real time, Tymeshift is an AI-powered solution built on Zendesk.
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