The customer experience for ZOI and du end-users across two continents will be significantly improved by the collaboration
Zain Omantel International (ZOI) and du, from Emirates Integrated Telecommunications Company (EITC) have recently formed a strategic wholesale international agreement for 5G roaming services.
Exceptional voice, messaging, and data roaming services powered by advanced 5G technology are guaranteed by the partnership. The customer experience for ZOI and du end-users across two continents will be significantly improved by the collaboration. Across nine countries, including the UAE, Kuwait, Oman, Saudi Arabia, Bahrain, Jordan, Iraq, Sudan, and South Sudan, the partnership aims to expand and enhance international roaming services.
Sohail Qadir, ZOI CEO, said, “This agreement between two innovative entities further demonstrates our commitment to transforming the business and creating synergies while extending our reach and capabilities to provide the highest quality services to our customers. By leveraging our combined expertise and resources, we are confident that we can deliver enhanced connectivity and convenience for customers in the UAE and across ZOI’s operational countries”.
Fahad Al Hassawi, du CEO, commented, “The partnership between ZOI and du signifies a pivotal move in our joint pursuit of providing exceptional telecommunication services to our valued customers. With the substantial roaming traffic exchange in the UAE, our collaboration enables us to harness each other’s unique strengths, positioning us at the forefront of shaping the future of roaming. This partnership is dedicated to delivering a seamless and effortless experience for travellers throughout the region, surpassing their expectations, and setting new industry standards”.
Aimed at achieving Group synergies and creating value for partners, this partnership with du marks a significant milestone in the consolidation of Zain and Omantel’s wholesale businesses through ZOI.
To deliver unparalleled service and support to customers worldwide, ZOI is revolutionising the wholesale telecommunications sector by offering a unique proposition that combines the strengths of both parties. To meet the increasing demands of wholesale customers, it further solidifies ZOI’s position as the only truly pan-regional network connecting all countries in the Middle East to a vast international network and offering a comprehensive portfolio of services and solutions.
CIO News, a proprietary of Mercadeo, produces award-winning content and resources for IT leaders across any industry through print articles and recorded video interviews on topics in the technology sector such as Digital Transformation, Artificial Intelligence (AI), Machine Learning (ML), Cloud, Robotics, Cyber-security, Data, Analytics, SOC, SASE, among other technology topics