The cyber defence platform, serving as the single touchpoint for Help AG’s managed security services (MSS) customers, provides automation at scale, omnichannel collaboration, and unified visibility into customers’ complete cybersecurity portfolio
In a first for the regional cybersecurity industry, Help AG has announced the launch of Unify, the integrated cyber defence platform unifying the customer experience across all Help AG services. The company is the cybersecurity arm of e& enterprise. The cyber defence platform, serving as the single touchpoint for Help AG’s managed security services (MSS) customers, provides automation at scale, omnichannel collaboration, and unified visibility into customers’ complete cybersecurity portfolio.
As the implementation of point products creates silos in the customer’s environment, today’s security teams face challenges related to complexity and consistency. Additionally, manual alert triage is no longer sufficient as threats become increasingly numerous, persistent, and sophisticated; instead, contextualising all data points into a single action thread is vital to a comprehensive defense against threats.
Stephan Berner, chief executive officer at Help AG, said: “The future of cybersecurity is service-centric, and Help AG has long been at the helm of this evolution—from the launch of our managed cyber defence offering in 2015, to the launch of Help AG as a service in 2021, and now with Help AG’s cyber defence platform, which represents our service-centric business evolution 3.0. As a solution to fragmented and overly complex security infrastructures, the cyber defence platform provides an exceptional consolidation of diverse security controls, powered by intelligent automation. This reinforces our outcome-based approach to service delivery with the ultimate goal of delivering added value to our customers.”
Within Help AG’s managed detection and response (MDR) subscription, the power of the cyber defence platform is embedded, and customers enjoy market-leading capabilities as a standard offering from Help AG. The vendor-agnostic platform integrates third-party data and products, supports dedicated environments with the customer, multi-cloud, and hybrid customer environments, and is delivered in-country, ensuring compliance with local data regulations.
Other capabilities offered by Help AG’s cyber defence platform include:
- Threat Intelligence and sandboxing are unified across all services, enabling both static and dynamic malware analysis.
- End-to-end case management is delivered for all cyber defense services from one unified platform.
- Unified attack visibility across the customer’s IT and OT environments
- Next-generation visualisation and analytics capabilities to enhance visibility across services.
- Health and hygiene capabilities to ensure basic health monitoring of the services.
- Unified performance metrics across all Help AG cyber defense services to present dynamic data as part of real-time dashboards and reports.
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