Nokia introduces AI aid for industrial workers

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Nokia introduces AI aid for industrial workers
Nokia introduces AI aid for industrial workers

Nokia revealed an AI-powered tool that generates messages for industrial workers, such as real-time warnings about malfunctioning machinery and suggestions for enhancing factory output.

Nokia (NOKIA.HE) opened a new tab on Wednesday, unveiling an AI-powered tool that creates messages for industrial workers, including real-time warnings about defective machinery and recommendations for increasing factory output.

The tool, called “MX Workmate,” would build on Nokia’s existing communications technology for industrial clients by using generative AI large language models (LLMs) to generate human-like text, the firm said in a statement.

These could include early warnings of machine failure as well as advised maintenance measures, solutions to improve production quality and rates, or coping with factory mishaps, according to Stephane Daeuble, Nokia’s Head of Enterprise Solutions Marketing.

The Finnish gear maker already provides 4G and 5G technology for in-house communications and connecting industrial enterprises to data from machine sensors, among other applications.

“Now the idea is that we have an assistant that’s there to help the worker make sense of all this data,” Daeuble said, adding that Nokia is introducing the tool as manufacturers struggle with a skills shortage.

Generative AI, which was popularized by ChatGPT last year, can create human-like content, and while regulation is still in its early stages, many experts believe it may raise legal or ethical concerns.

Nokia’s tool complies with operational technology (OT) requirements, but it may take some time for businesses to trust the “forward-looking” technology, which requires thorough testing and fine-tuning to function across industries, according to Daeuble.

While some parts are still in the research phase, such as dealing with AI hallucinations, the tool “needs to be accurate, clear, and right, as well as traceable and moderated,” he said, adding that there would be early precautions such as a person checking the AI suggestions.

“Maybe a year, a year and a half, before we see the first real implementation,” he went on to say.

Nokia will present the tool’s initial versions at the Mobile World Congress in Barcelona in late February.

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