The cloud solution, with a focus on building recurring customer relationships, helps by launching products across pricing models, integrating front and back-office operations, and driving insights to the front office
Tata Consultancy Services (TCS) has launched a cloud solution – ‘TCS Servitization Engine’ on Oracle Cloud. The cloud solution has been launched to help clients create subscription-first business models to retain their end customers.
The cloud solution will help customers to switch to as-a-service models which drive recurring revenues, maximize lifetime value of end customers and increase their retention, according to an exchange filing. The engine offers a combination of products, services, support, self-service, and knowledge base that companies can leverage to add value to their core product offerings, along with front-end customer-facing solutions.
The cloud solution, with a focus on building recurring customer relationships, helps by launching products across pricing models, integrating front and back-office operations, and driving insights to the front office. Working with Oracle Cloud offerings, it enables business agility by accelerating time to market, growing and measuring the recurring revenue, and increasing the lifetime value of a customer by cross-selling, upselling, and improving customer retention, the filing said.
“TCS’ Servitization Engine solution leverages our functional knowledge with Oracle Cloud technologies and our deep expertise in evolving innovative business models, to help organizations reimagine their business strategies and embrace an outcome-based approach,” said Prashant Shirgur, global head of enterprise application services at TCS.
Design thinking, advisory, innovation consulting, implementation, and other digital support services are included in TCS’ Oracle services. TCS is a member of Oracle Partner Network and has had more than 600 cloud engagements across industries.
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