Technology leaders nearly universally agreed that their team is working more closely than ever before with human resources leaders to implement workplace technologies and apps for office check-in, space usage data and analytics, COVID and health protocols, employee productivity, engagement and mental health as the impact of covid-19 varies globally and hybrid work continues
In 2022, the most important technologies will be artificial intelligence (AI), machine learning (ML), cloud computing, and 5G, according to a study titled “The Impact of Technology in 2022 and Beyond” by IEEE, a professional association dedicated to advancing technology for the benefit of humanity.
Including 350 chief technology officers, chief information officers and IT directors, the study revealed the findings of a global survey technology leaders from the US, UK, China, India, and Brazil.
Because of the global pandemic, technology leaders surveyed said in 2021 they accelerated adoption of cloud computing (60 per cent), AI and ML (51 per cent), and 5G (46 per cent), among others. Not surprisingly, 95 per cent agreed, including 66 per cent who strongly agreed, that AI will drive the majority of innovation across nearly every industry sector in the next one-five years.
The technology leaders surveyed said 5G will benefit areas like telemedicine, including remote surgery and health record transmissions (24 per cent), remote learning and education (20 per cent), personal and professional day-to-day communications (15 per cent), entertainment, sports and live events streaming (14 per cent), manufacturing and assembly (13 per cent), transportation and traffic control (7 per cent), carbon footprint reduction and energy efficiency (5 per cent), and farming and agriculture (2 per cent).
As for industry sectors most impacted by technology in 2022, technology leaders surveyed cited manufacturing (25 per cent), financial services (19 per cent), healthcare (16 per cent) and energy (13 per cent). 92 per cent of respondents agreed that implementing smart building technologies that benefit sustainability, decarbonisation and energy savings has become a top priority for their organization as compared to the beginning of 2021.
Technology leaders nearly universally agreed that their team is working more closely than ever before with human resources leaders to implement workplace technologies and apps for office check-in, space usage data and analytics, COVID and health protocols, employee productivity, engagement and mental health as the impact of covid-19 varies globally and hybrid work continues.
While 73 per cent of the respondents viewed managing return-to-office, health and safety protocols, software, apps and data as challenging, 83 per cent of the respondents see maintaining strong cyber-security for a hybrid workforce of remote and in-office workers as a key challenge.
To enhance nearly every business function from sales and human resources to marketing and IT, looking ahead, 81 per cent agreed that in the next five years, one-quarter of what they do will be enhanced by robots, and 77 per cent agree that in the same time frame, robots will be deployed across their organization.
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