UPS to invest up to $20mn to set up its first technology centre in India

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UPS to invest up to $20mn to set up its first technology centre in India
UPS to invest up to $20mn to set up its first technology centre in India

This technology centre will commence operations and will have the capacity to house around 450-500 employees

To set up a technology centre in India, global logistics giant UPS will invest between $15 and 20 million. In the South Asian region, this is the first of its type technology centre that the Georgia-based logistics giant is setting up.

“We typically move about 6% of US GDP (gross domestic product) every day, and 3% of international GDP every day. That’s the scale at which work, and technology is at the heart of it and the bulk of the technology is largely sitting in Europe and the US. What we’re building right now in India is a development centre for technology which will effectively support and help to create capabilities that are already been implemented both globally,” said Bala Subramanian, EVP and chief digital and technology officer, UPS.

In August this year, this technology centre will commence operations and will have the capacity to house around 450-500 employees. The hiring process will start soon and at its full will hire 1,000 employees. By 2025, UPS aims to operate the technology centre at full capacity.

Bala Subramian said that the technology centre will mainly cater to operational technology and interface technology such as finance, HR, legal capability.

“Today we are able to do it across the globe such as in Europe and US. But our needs are getting faster than what we can hire. So why not actually build in India?” he said.

After a long hiatus, UPS is rapidly expanding its presence in India. With the opening of a second dedicated airport gateway in Bengaluru, UPS strengthened its network in 2022. UPS has doubled its export and import handling capacity combined with its largest facility in India at Delhi airport.

With Rahul Bhatia-owned InterGlobe Enterprises which operates India’s largest airline IndiGo, UPS also launched MOVIN Express for India’s domestic logistics market, in partnership. MOVIN Express has expanded to 49 cities and 3,000 pin codes in India in less than a year.

Movin, apart from other services, is going to launch a service called ‘Next Flight Out’, in which it will transport cargo on airlines, and use services including of IndiGo. MOVIN is also establishing ten hubs across the country with the most recent one being in Bhiwandi.

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